1. Housing Authority (‘Authority’) bills on six-monthly basis, 01 January and 01 July each year, ground rent on all Housing Authority leases leased by customers (‘leaseholders’).
2. While a good number of leaseholders pay the ground rent on a timely basis, there are still a number of leaseholders who default on their payment.
3. The Authority reminds leaseholders on the payment of their six-monthly ground rent by 31 January and 31 July each year. Failure to pay ground rent in a timely manner charges interest on the arrears (6.25% per annum) and, in the extreme, may result in the cancellation of leases via re-entry. Re-entry is where one could cease to hold any lease rights on the property (result in loss of property ownership).
4. Further, please note, that the Authority will soon cease the mailing of statements. All statements will be provided digitally through an e-statement portal. If you have not updated your record with the Authority, then please do so at the following link. Customer Information Form (jotform.com).
5. For any further clarifications, please do not hesitate to visit one of our nearest branches in Valelevu, Lautoka and Labasa or contact Kamni Prasad on email: KPrasad@Housing.com.fj and on mobile number 999 3480.
6. For any other Customer queries or complaints please send an email to CustomerAdvocate@Housing.com.fj

Thank you.

Ritesh Singh

Chief Executive Officer